Privacy Policy | Lumena Global Advisory

1. Who We Are

Lumena Global Advisory LLC ("Lumena," "we," "us," or "our") is an operational readiness advisory firm headquartered in Hollywood, Florida. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit www.lumenaglobal.com or interact with our services.

For questions about this policy, contact us at [email protected].

2. Information We Collect

We collect information you provide directly to us, including:

Contact information — name, email address, phone number, and company name when you submit a contact form, book a strategy call, or complete a diagnostic.
Business information — details about your company, stage, and goals that you share through our intake forms or diagnostic assessments.
Communications — messages you send us via email or contact forms.
Usage data — information your browser or device automatically sends, such as IP address, browser type, pages visited, and referring URLs, collected through cookies and analytics tools (including Google Analytics and Google Tag Manager).

3. How We Use Your Information

To respond to your inquiries and fulfill service requests.
To schedule and conduct strategy calls and advisory engagements.
To send you relevant content, updates, and offers (with your consent).
To improve our website, content, and services.
To comply with legal obligations.

We do not sell your personal information to third parties.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to analyze site traffic and understand where our visitors come from. We use Google Analytics and Google Tag Manager for this purpose. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can control cookie settings through your browser preferences.

5. Data Sharing

We may share your information with trusted service providers who assist us in operating our website and delivering services, including:

Calendly — for scheduling strategy calls.
Google (Analytics, Tag Manager, Ads) — for website analytics and advertising.
HubSpot — for CRM and contact management.

These providers are contractually bound to protect your information and use it only as directed by us.

6. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. You may request deletion of your personal data at any time by contacting [email protected].

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Opt out of marketing communications at any time.

To exercise any of these rights, contact [email protected].

8. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact

Lumena Global Advisory LLC
2719 Hollywood Blvd Unit #7185
Hollywood, FL 33020
[email protected]
954-546-1277